And, if you need help, our Customer Support team is available until 10pm, 7 days per week. The PERRLA panel just shows a spinning wheel or a white screenĭon’t worry! Both issues can be resolved with the instructions, below. Word doesn't allow you to install an Add-in (it get's stuck on "Continue")ģ. Receiving an "Individual Acquisition" error when installing the Add-inĢ. However, a small percentage of our users encounter one of these two issues:ġ. Our latest PERRLA for Word Add-in update is working great for the vast majority of our customers.
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